Equitel | Riziki+ Family Cover

Equitel subscribers now have access to a mobile-based insurance product, called Riziki Cover that eases the financial burden associated with lost daily income from one’s employment or personal business in case of hospital admission.

How much does Riziki+ Cover cost?

There are two different plans, each with its own cost:

The Riziki+ Personal Cover, which cover only the registered Equitel subscriber.
And the Riziki+ Family Cover, which covers the registered Equitel subscriber, one spouse, and your biological children aged 18 or younger.

You can also choose whether you want to pay for 1 month or 6 months at a time. If you choose to pay for 6 months, you receive a discounted price.

Riziki+ Family Cover	Monthly premium	Six Months premium
Riziki+ Personal Cover	Ksh 140	Ksh 770 (8% discount)
Riziki+ Family Cover	Ksh 620	Ksh 3410 (8% discount)

What are the benefits for Riziki+ Cover?

Riziki+ Cover will pay you Ksh 2,500 per night that you stay overnight in a hospital. Customers are eligible for this benefit if they have stayed 3 or more nights in a row in a hospital. There is a maximum benefit equivalent to 30 nights during a 12-month period, for each person covered on the policy.

The benefit amount is not meant to cover the costs of medical care like NHIF or other medical covers, but can be used as you wish. For example, it could be used to replace some of the income lost due to hospitalization or to cover some of the additional costs often incurred along with hospitalization like medicines, food, or transportation.

The benefit amount will be paid to you as the Equitel subscriber into your Equity Bank account. See examples in the table below:

Number of nights in a row spent in hospital	Riziki+ Cover benefit paid
1	None
2	None
3	7,500
4	10,000
10	25,000
20	50,000

How do I sign up for Riziki+ Cover?

To sign up, dial *745# OR sending the word 'EQUITY' to 74035 and following the easy steps. No information required if you buy an individual plan. All you need to provide is the name of your spouse if you choose the family plan. Simple and fast!

Is my coverage active immediately from when I register for the insurance?

There is a one month waiting period for your full cover to become active after you sign up. However, even in the first month, you will be covered if you've paid your first premium AND your hospitalization is due to an accident.

Please note: An accident means any unforeseeable event like a vehicle crash. Accident does NOT mean sickness.

For how long does my Riziki+ Cover go?

This depends on your Premium Payments.

If you choose to pay for one month, your coverage is active for one month. Your coverage will continue as long as premiums continue to be paid each month.

If you choose to pay for six months, your policy will be active for 6 months. Your coverage will continue as long as premiums are paid again after 6 months.

Children's cover ends when they turn 19.

How do I pay my premiums?

Insurance customers pay their premiums either in three ways: (1) by dialing *745#, (2) using Equitel’s My Money on the STK, or (3) by setting up a debit order. You choose which way to pay when you purchase the product.

The easiest way to pay is to dial *745#, select Client Services, and select Make Payment. You can choose to pay for one month or for 6 months at a time. You’ll be prompted to enter your PIN and you’ll receive confirmation of payment.

You can also pay with My Money by going into the Equitel Menu, Select My Money, Select EazzyPay, Select Paybill, Enter the Business Number (745000). When prompted to Enter Account Number, you should input your Equitel mobile number. Finally, input the amount for either a one-month or six-month premium, and then confirm the payment by entering your PIN.

With both of these options, you are responsible for sending your payment before it is due. You can check your payment due date in the *745# menu. You will also receive an SMS notification before premiums are due.

Alternatively, you can set up a debit order to have your premium automatically pulled once a month from your Equity Bank account. To set this up, please visit the Bancassurance Officer at your nearest Equity Bank branch.

What happens if I don’t pay my premium on time?

We give you one month to pay your premium. If we can't collect your premium amount by the end of the month when it's due, your cover will be suspended for the next month. If you pay your premium during the cover suspension month, your cover will immediately automatically restart.

If you fail again to pay the premium during the cover suspension month, your policy wi ll be terminated. If you decide to restart after this point, a new 30-day waiting period will apply.

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