Equitel is an easy-to-use and secure mobile phone platform that helps you manage your money and communicate with more Freedom, Choice and Control.
It allows you to carry out your financial transactions as well as make calls, send SMSs and access the internet.
All you need is an original national identity card for Kenyan citizens or an original valid passport, original & valid alien card and a valid work permit for foreigners. Easy!
You can activate for the mobile Banking service in three simple ways:
To get a SIM card visit any of our agents or our branches country-wide and get your SIM card instantly!!
You can activate for the mobile Banking service in the following ways:
The thin SIM is an Overlay Sim that is paper thin with an embedded SIM card. It enables you to use your secondary SIM card without requiring a dual SIM phone.
Please check your network settings and try again.
Choose Equity menu >>> Balances >>>> Check Balance >>>
(Note that this is also shown at the end of every SMS after performing a transaction)
Balance Enquiries are free of charge!
Go to my Phone menu and select "Top Up Airtime". Choose whether you are topping up your line or another line. Enter the number followed by the amount and your PIN to confirm. Press OK. The top up amount will be debited from your account.